Cisco Solution Support provides major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered by the next business day. This 1-year support contract covers the C1111X-8P-DNA-PM router with 8x5x next business day support.
Specification
- Support Type: Solution Support with Smart Net Total Care
- Coverage: 8 hours per day, 5 days per week (8x5xNBD)
- Hardware Replacement: Next Business Day
- Software Support: Major and minor releases
- TAC Access: 24x7 access to Cisco Technical Assistance Center
- Extended Access to Cisco.com
- Compatible with: C1111X-8P-DNA-PM ISR 1100 Router
- Contract Duration: 1 year
