Cisco Solution Support contract for ASR1000-ESP100 modules. Provides 8x5 Next Business Day support including software updates, TAC access, and hardware replacement services.
Specification
Support type: Solution Support (SSSNT) with Software Support
Coverage: 8 hours/day, 5 days/week
Hardware replacement: Next Business Day
Includes: Major and maintenance releases of Cisco IOS software, 24x7 TAC access, application software troubleshooting and maintenance
Applies to: ASR1000-ESP100 Embedded Services Processor
