Cisco SMARTnet Solution Support is an 8x5 extended service agreement with next business day replacement for ASR1001X-10G-K9 routers. This service helps reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics.
Specification
Service Type: Extended Service Agreement
Support Hours: 8x5 (8 hours per day, 5 days per week)
Hardware Replacement: Next Business Day (NBD)
Includes: Software updates, TAC access, hardware replacement
Compatible with: ASR1001X-10G-K9, ASR1001X-10G-K9-RF, ASR1001X-10G-K9-WS
