Cisco Solution Support (CON-SSSNT-ASR1001A) is an extended service agreement that centralizes support through Cisco solution experts who own your case from first call to resolution. This support provides replacement service with next business day response time, available 8 hours a day / 5 days a week, designed for the ASR1001-X-DNA router.
Specification
Extended service agreement
Replacement service included
8x5 availability (8 hours/day, 5 days/week)
Next business day response time
Designed for ASR1001-X-DNA and ASR1001-X-DNA-RF