Cisco Solution Support Extended Service Agreement providing 24x7 technical support with 4-hour response time and hardware replacement for the WS-C3850-48U-L Catalyst 3850 48-port switch.
Specification
Service Type: Extended Service Agreement
Coverage: 24x7x4 (24 hours, 7 days, 4-hour response)
Support Level: Hardware replacement
Applies to: Cisco Catalyst 3850 WS-C3850-48U-L (48-port UPOE switch)