Extended service agreement providing 24x7 support with 4-hour response time for Cisco Firepower FPR2110-NGFW-K9 firewalls. Includes software releases, TAC access, and replacement hardware delivery by next business day.
Specification
Service Type: Cisco SMARTnet Solution Support Extended Service Agreement
Coverage: 24 hours / 7 days per week
Response Time: 4 hours
Hardware: Replacement with next business day delivery
Software: Major and maintenance releases
Support: 24/7 access to Cisco Technical Assistance Center (TAC)
Compatible Devices: FPR2110-NGFW-K9, FPR2110-NGFW-K9-RF, FPR2110-NGFW-K9-WS
