Cisco Solution Support Express is a 24x7x4 extended service agreement providing phone support, parts replacement, and web knowledge base access for the HX-FI-6332-16UP fabric interconnect. Features 4-hour hardware replacement response time and coordination across multivendor environments.
Specification
Service Type: Extended Service Agreement
Support Availability: 24 hours, 7 days a week
Response Time: 4 hours for parts replacement
Included Support: Phone support, parts replacement, software updates, web knowledge base access
Applicable Product: Cisco UCS 6332-16UP Fabric Interconnect (HX-FI-6332-16UP)
Service Model: Solution Support with multivendor coordination
