Cisco SMARTnet Solution Support Extended Service Agreement providing 24x7 support with 4-hour response time and hardware replacement for the Catalyst C9407R-96U-BNDL-A platform. Includes software updates, Cisco TAC access, and support for other vendor software.
Specification
Service Type: Extended Service Agreement
Service Availability: 24 hours a day, 7 days a week
Response Time: 4 hours
Hardware Replacement: Within 4 hours from fault diagnosis
Includes: Software updates, parts replacement, Cisco TAC access, extended access to cisco.com
Designed For: C9407R-96U-BNDL-A
