SOLN SUPP PARTS ONLY 24X7X2 CISCO DNA CENTER APPLIANCE
Specification
Service Type: SMARTnet Solution Support (Parts Only)
Equipment: Cisco DNA Center Appliance
Fault Reporting: 24 Hours/day, 7 days/week
Hardware Replacement: 4 hours from fault diagnosis
Onsite Support: Not included (no engineer)
Software Support: Major and minor updates
TAC Access: 24 hours/day, 7 days/week
Contract Term: Annual
