Specification
Service type: Extended service agreement
Coverage: Parts only (no onsite engineer)
Response time: 2 hours from fault diagnosis
Availability: 24x7 fault reporting
Hardware replacement: Within 2 hours
Software support: Major and minor updates
Access: 24x7 Cisco TAC access, extended Cisco.com access
Compatible devices: C819G-4G-GA-K9, C819G-4G-GA-K9-RF, C819G-4G-GA-K9-WS
LTE bands: 800, 900, 1800, 2100, 2600 MHz
Backward compatible: HSPA+ (900, 2100 MHz)
