Specification
Service Type: SMARTnet Extended Service Agreement (Parts Only)
Response Time: 4-hour advance replacement parts
Availability: 24 hours per day, 7 days per week, including Cisco-observed holidays
Covered Device: Cisco UCS C220 M5 EP1 (Xeon Silver 4114, 2.2GHz, 32GB RAM)
Form Factor: 1U Rack Server
Support Portal: Cisco Services Connection Portal
Smart Capabilities: Device diagnostics, proactive monitoring, service contract tracking