Cisco SmartNet 24x7x4 parts-only support contract for the UCS S3260 Storage Server, providing four-hour hardware replacement response time around the clock including weekends and holidays. Covers parts only; does not include onsite labor or technical support.
Specification
Service Type: SMARTnet 24x7x4 Parts Only
Response Time: 4 hours for advanced replacement parts
Coverage: 24 hours/7 days/365 days per year
Compatible Hardware: Cisco UCS S3260 Storage Server (UCSS-SP-S3260-BB)
Support Level: Parts replacement only (no onsite labor or TAC support)