Cisco SmartNet support contract offering 24x7 parts replacement within 4 hours for FLSA1-BIN-1X10GE license. Includes software updates and 24x7 TAC access, no onsite engineer coverage.
Specification
Service Type: SmartNet Support (Parts Only)
Coverage: 24 hours per day, 7 days per week
Response Time: 4-hour hardware replacement
Fault Reporting: 24x7
Support Includes: Cisco IOS software updates, TAC access, advance replacement parts
Coverage Model: No onsite engineer
Applicable Product: FLSA1-BIN-1X10GE (ASR 1001-X 1x10GE Port License)
