Support Contract Type: Cisco SmartNet SNTP (24X7X4)
Service Model: Parts Only (no onsite engineer)
Response Time: 4 hours
Coverage: 24 hours, 7 days per week, including Cisco observed holidays
Hardware: Advance replacement parts delivery
Software: Major and maintenance releases of Cisco IOS
TAC Access: 24x7 access to Cisco Technical Assistance Center (TAC)
Applicable Equipment: Cisco UCS-SP-FI-M-6324 (UCS 6324 Fabric Interconnect)
