Cisco SmartNet Total Care (SNTC) support contract providing 24/7/4 advance replacement parts service for CRS-8-LCC-B router. Parts-only coverage with four-hour response time throughout the day, every day, including Cisco-observed holidays.
Specification
24x7x4 response time for advance replacement parts
Parts-only service (no onsite support)
Four-hour response basis 24 hours per day, 7 days per week
Covers CRS-8-LCC-B carrier routing system
Service depot delivery model
Includes Cisco-observed holidays
