Cisco SMARTnet parts-only support service providing 24x7x4 hour response time for advance replacement parts. Covers hardware maintenance for Cisco UCS B200 M5 blade servers with rapid parts delivery support around the clock.
Specification
Service Type: Parts Only Support
Response Time: 4 hours, 24x7 including holidays
Compatible Equipment: Cisco UCS-SP-B200M5-A1 (B200 M5 Blade Server)
Support Hours: 24 hours per day, 7 days per week
Includes: Advance replacement parts, phone support, diagnostics
Format: Service contract (subscription-based)