Cisco SmartNet Total Care SNTP provides 24x7x4 hardware replacement (failed hardware replaced with 4 hours) service contract with parts-only coverage for the Cisco ASR 900 Series A900-IMA8S1Z interface module.
Specification
Service Type: SmartNet Total Care (SNTP)
Coverage: Parts only (hardware replacement)
Response Time: 24x7x4 (4-hour replacement)
Compatible Equipment: Cisco ASR 900 Series Interface Modules (A900-IMA8S1Z)
Includes: Technical Assistance Center (TAC) access, software updates, service portal access
