Cisco SmartNet support service contract providing 8x5 maintenance with next business day hardware replacement for ASA-IC-6GE-SFP-A interface cards and compatible ASA devices. Includes access to Cisco TAC and software updates.
Specification
Service Type: SmartNet (SNT)
Support Hours: 8x5 (business hours)
Hardware Replacement: Next Business Day (NBD)
Scope: ASA-IC-6GE-SFP-A and compatible ASA 5512-X/5515-X devices
Includes: Software access, TAC support, hardware replacement