Cisco SmartNet service contract providing 8×5×4 support (8-hour availability, 5-day, 4-hour response) and parts-only coverage for Cisco ASA 5525-X Firewall Edition appliances. Includes Technical Assistance Center access and hardware replacement services.
Specification
Service Type: SmartNet (Parts Only)
Support Hours: 8×5 (8 hours availability, 5 days per week)
Response Time: 4 hours
Compatible Devices: ASA5525-K7, ASA5525-K7-RF
Device Type: Cisco ASA 5525-X Firewall Edition
Device Specs: 8x GE data ports, 1x GE management port, 750 IPsec VPN peers, 2 SSL VPN peers
