SMARTNET 8X5XNBD Cisco Catalyst 3850 24 Port PoE LAN Base
Specification
Service Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day replacement)
Coverage: Parts only (no engineer onsite)
Covered Device: Cisco Catalyst 3850 24-port PoE+ switch (WS-C3850-24P-L)
Software Support: Major and minor releases of Cisco IOS
TAC Access: 24x7
Response Time: Next Business Day hardware delivery
Includes: Cisco Services Connection portal access, proactive device diagnostics, software updates
