Service Type: SMARTnet Extended Service
Service Main Type: Exchange
Service Sub Type: Physical
Service Description: 8x5 Next Business Day
Provided Support: Parts Replacement
Product Supported: WS-C2960X-24PS-L
Fault reporting: 8 Hours a day, 5 days a week
Hardware: Replaced by Next Business Day
Software: Major and Minor Updates
Support: 24x7 access to Cisco Technical Centre (TAC)
