Service Type: Extended Service Agreement
Coverage: Parts Only (No Onsite Service)
Support Hours: 8x5 (Business Hours)
Response Time: NBD (Next Business Day)
Supported Product: IXM-LPWA-900-16-K9 (Wireless Gateway for LoRaWAN 902-928 MHz ISM Band)
Includes: Hardware replacement, Technical Assistance Center (TAC) access