Service Level: 8x5 (8 hours/day, 5 days/week)
Response Time: Next Business Day (NBD)
Hardware Replacement: Included
TAC Access: 24x7
Software: Major and maintenance releases
Supported Products: AIR-CT2504-25-K9, AIR-CT2504-25-K9++, AIR-CT250425-K9-RF, AIR-CT2504-25K9-WS
Service Type: Extended hardware support contract