8x5xNBD (8 hours a day, 5 days a week, Next Business Day response)
Applicable to: UCSC-C240-M5L, UCSC-C240-M5L=, UCSC-C240-M5L-RF, UCSC-C240-M5L-WS
Parts only - replacement hardware coverage
Software support with access to Cisco Technical Assistance Center (TAC)
Flexible device-by-device coverage with premium service options