Cisco SmartNet 8x5xNBD parts-only technical support and hardware replacement service for UCS C240 M5 servers. Provides next-business-day advance replacement parts, 24/7 access to Cisco TAC, and software updates.
Specification
Service Type: SmartNet Total Care (Parts Only)
Support Level: 8x5xNBD (8 hours/day, 5 days/week, next-business-day parts delivery)
Compatible Hardware: Cisco UCS C240 M5 Rack Server
Includes: Hardware replacement, TAC access, software updates, lifecycle management
Exclusions: Onsite engineer service