Cisco SmartNet service contract providing 8x5xNBD (next-business-day) parts replacement support for Cisco UCS C220 M5 A1 servers, with 24/7 access to Cisco Technical Assistance Center (TAC) and software support.
Specification
Service Type: SmartNet Extended Service
Support Level: 8x5xNBD (8 hours/day, 5 days/week, next business day parts delivery)
Coverage: Parts only (Physical and Electronic)
Server Platform: Cisco UCS C220 M5 A1 (1U rack server)
TAC Access: 24/7
Support Includes: Hardware replacement, software updates, technical assistance