Service Type: Smart Net Total Care (SNTC)
Support Hours: 8x5xNBD (8 hours per day, 5 days per week, Next Business Day replacement)
Hardware Replacement: Yes, up to next business day delivery
Access to Cisco TAC: 24/7 for online resources and support tools
Compatible With: UCS C220 M3 SFF (Small Form Factor) servers
Online Resources: Knowledge library, software downloads, support tools