Service Type: SMARTnet Standard (SNT)
Support Level: 8x5xNBD (8 hours/day, 5 days/week, next business day delivery)
Coverage: Encryption right-to-use feature license for ASR 1000 series
Response: Next business day hardware replacement (if request received before 3pm depot time)
Support Access: 24/7 Cisco Technical Assistance Center (TAC) access
Software: Major and maintenance release upgrades included
Term: 1 year
