Cisco SmartNet Standard (8x5xNBD) parts-only support contract for ASR-9010-AC-V2 router. Provides next-business-day advance replacement parts delivery and access to Cisco Technical Assistance Center (TAC) with software support and updates.
Specification
Service Type: SmartNet Standard (SNT)
Support Level: Parts Only - No Onsite Engineer
Response Time: 8 hours, 5 days a week
Hardware Replacement: Next Business Day (advance replacement)
Software Support: Major and Minor Updates
TAC Access: 24/7
Applicable Hardware: Cisco ASR-9010-AC-V2 Router Chassis
Contract Duration: Annual (typical for SmartNet contracts)
