Cisco SmartNet 8x5xNBD provides major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered by the next business day, for the ASR1013 router chassis.
Specification
Service Type: Cisco SmartNet support contract
Coverage Level: 8x5xNBD (8 hours/day, 5 days/week support, Next Business Day hardware replacement)
Device: Cisco ASR1013 Aggregation Services Router
Includes: IOS software updates, TAC technical assistance, next-business-day hardware replacement
Access: Extended access to Cisco.com for software downloads and documentation
