SMARTNET 8X5XNBD Cisco3925 Voice Bundle UC License PAK
Specification
Service Type: SMARTnet Extended Service Agreement
Support Hours: 8x5 (Business hours: 8 hours per day, 5 days per week)
Response Time: NBD (Next Business Day)
Service Coverage: Hardware replacement and IOS software updates
Platform Support: Cisco 3925 Voice Bundle routers
TAC Support: 24/7 access to Cisco Technical Assistance Centre
Additional Features: Online self-help resources, software downloads, support tools