Service type: Smart Net Total Care (SNTC) 8x5xNBD
Response time: One hour
Support hours: 8 hours a day, 5 days a week
Hardware replacement: Next Business Day (NBD)
Coverage: Software updates, TAC access, extended Cisco.com access
Applies to: N9K-C9372PX-E-BUN (Nexus 9372PX-E bundle)