Cisco SmartNet (24X7X2) provides two-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays. This "Parts Only" contract covers hardware support for the WS-C4510RE-S8+96V+ Catalyst 4510R+E switch.
Specification
24X7X2 support: Two-hour response time for advance replacement parts, 24/7 availability
Parts-only coverage (no labor/engineering)
Service contract for Cisco Catalyst 4510R+E switch