Cisco SmartNet Parts Only service contract with 24x7x2 support for ASA5525-K8 firewalls. Provides parts replacement, software updates, and access to Cisco Technical Assistance Center with 2-hour response time.
Specification
Service Type: Parts Only (no hardware replacement labor)
Support Hours: 24x7 (24 hours, 7 days a week)
Response Time: 2 hours
Compatible Device: Cisco ASA5525-K8
Includes: Software updates, parts replacement, TAC access
Duration: 1 year (annual contract)