Cisco SmartNet 24×7×2 Parts Only service contract for the ASR1000-SIP40 router module. Provides 24/7 fault reporting and hardware support with 4-hour replacement response time.
Specification
Service Type: SmartNet Parts Only
Support Hours: 24 hours per day, 7 days per week
Response Time: 4 hours
Service Model: Hardware parts and replacement
Applicable Equipment: Cisco ASR1000-SIP40 (ASR 1000 Series SPA Interface Processor 40)
Software: IOS software updates included
TAC Access: 24/7 Technical Assistance Center access
