Specification
Service type: Partner Support Service (PSS)
Support hours: 24x7x4 (24 hours, 7 days a week, 4-hour response)
Compatibility: Cisco Catalyst 8500 Series Wireless Controllers
Access point capacity: Up to 500 APs
Support includes: Technical Assistance Center (TAC) access, advance hardware replacement, software downloads, online resources, proactive diagnostics
Service duration: 1 year