PRTNR SUP OS 24X7X4 Cisco Catalyst 3850 48 Port Data IP Base
Specification
Service agreement - 24x7x4 support coverage
Partner support through Cisco TAC
On-site service with 4-hour response time
Covers Catalyst 3850 48 Port Data IP Base (WS-C3850-48T-S)
Includes software updates and hardware replacement