Specification
Partner Support Service for Cisco Catalyst 3650 48 Port PoE 2x10G Uplink
Support Type: On-site Extended Service
Service Hours: 8x5x4 (8 hours per day, 5 days per week, 4-hour response)
Includes Cisco Technical Assistance Center (TAC), software downloads and updates, advance hardware replacement, online technical resources
Smart capabilities including Installed Base and Contract Management, Proactive Device Diagnostics with Cisco Smart Call Home, Smart APIs
