ONSITE 24X7X2 CISCO CATALYST 3850 48 PORT (12 MGIG+36 GIG) UPOE LAN BASE
Specification
Service Type: SmartNet Onsite Premier Support
Availability: 24 hours/7 days a week
Response Time: 2 hours (onsite engineer)
Software Support: Major and minor IOS releases
Hardware Coverage: Replacement hardware with onsite installation
TAC Access: 24/7 Technical Assistance Center
Applies To: Cisco Catalyst WS-C3850-12X48U-L (48x 10/100/1000 with 12x 100Mbps/1/2.5/5/10 Gbps UPOE ports, LAN Base)