Cisco SMARTnet Onsite 24x7x2 support contract for Nexus 9504 network switch chassis. Provides two-hour onsite hardware service and parts replacement 24 hours daily, seven days weekly, including Cisco-observed holidays, along with software updates and technical assistance center access.
Specification
Service Level: Onsite 24x7x2 (2-hour response)
Hardware: Parts and onsite service replacement
Software: Major and minor release updates
Support: 24x7 access to Cisco TAC
Coverage: Nexus 9504 Chassis platform
Duration: Typically annual renewal
