Cisco SmartNet Onsite 24x7x2 provides two-hour onsite service and parts, 24 hours a day, 365 days a year, including Cisco and locally observed holidays for onsite hardware maintenance. This is an extended service agreement for Cisco Nexus 2000 series network switches.
Specification
Service Type: Extended Service Agreement - Onsite
Response Time: 2-hour onsite response
Availability: 24 hours a day, 7 days a week, including holidays
Service includes: Advance replacement parts and onsite hardware maintenance
Compatible with: Cisco N2K Nexus 2248 switch (48x1G BaseT + 4x10GE ports)
Scope: Remedial hardware maintenance with on-site support