Cisco SMARTnet Onsite 24x7x2 support service for Catalyst/MDS switches, providing two-hour onsite hardware replacement and access to Cisco Technical Assistance Center (TAC) with software updates, 24 hours a day, 365 days a year.
Specification
Service Type: SMARTnet Onsite 24x7x2
Hardware Support: 2-hour onsite response, 24/7/365
Software Support: Major and maintenance releases of Cisco IOS
Technical Support: 24/7 access to Cisco TAC
Hardware Replacement: Next business day delivery (subject to fault confirmation)
Compatible Device: Cisco MDS 9250 series switches (including DS-C925016GSFPK9++)
Service Duration: Annual contract (term-based)
