Cisco SmartNet Total Care onsite support contract for ASR55-MIO-10GS2K9 module. Provides 24/7 access to Cisco Technical Assistance Center (TAC) with onsite hardware replacement within 2 hours, major and minor software updates, and extended product support.
Specification
Support Type: SmartNet Total Care with Onsite 24x7x2
Coverage: 24 hours/day, 7 days/week
Hardware Replacement: Onsite within 2 hours
Software Support: Major and minor Cisco IOS releases
Technical Support: 24/7 access to Cisco TAC
Compatible with: ASR55-MIO-10GS2K9 (20x 10G SFP+ MIO Card for ASR 5500)