Cisco SmartNet Total Care Premium onsite 24x7x2 service contract for the FLASR1-LI-RTU lawful intercept license on Cisco ASR 1000 Series routers. Provides 24/7 technical support, hardware replacement, and smart capabilities including portal access and automated device diagnostics.
Specification
Service type: Hardware Support Contract
Support level: 24x7x2 onsite (24 hours per day, 7 days per week, 2-hour response)
Coverage: FLASR1-LI-RTU Lawful Intercept RTU for ASR 1000 Series
Access to TAC: 24/7 phone and online support
Includes smart capabilities: Portal access, device diagnostics, security alerts
Hardware replacement: Advance replacement (where available)
Software updates: Access to Cisco software library and updates
