Cisco SmartNet on-premises support contract providing 24x7x2 response time (2-hour onsite) for the ASA 5545-K8 firewall appliance. Includes technical assistance center (TAC) access, hardware replacement, and software updates.
Specification
Support type: On-premises SmartNet
Response time: 24 hours per day, 7 days per week, 2-hour onsite response
Applies to: Cisco ASA 5545-K8 firewall
Services included: TAC access, hardware replacement, software updates