Cisco SmartNet Premium onsite support service contract for Cisco Nexus 5672UP switch, providing 24/7 fault reporting with 2-hour onsite engineer response and hardware replacement, plus software updates and 24/7 access to Cisco TAC.
Specification
24x7 fault reporting and support
2-hour onsite engineer response time
Hardware replacement within 2 hours
Software support with major and minor updates
24/7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com
For Cisco Nexus 5672UP equipment