ONSITE 24X7X4 CATALYST 2960 PLUS 48 10/100 POE + 2 1000BT +2 SFP LAN LITE
Specification
Service type: Extended support contract
Coverage: Catalyst 2960 Plus 48-port PoE models
Response time: 4-hour onsite
Support hours: 24/7
Hardware replacement: Onsite within 4 hours from fault diagnosis
TAC access: 24/7 to Cisco Technical Assistance Center
Software updates: Operating system updates included
Proactive diagnostics: Smart Call Home alerts available
