SNTC-24X7X4OS Catalyst 2960 Plus 48 10/100 + 2 T/SFP L
Specification
24 hours per day, 7 days per week support
4-hour hardware replacement response time
Onsite engineer support
Access to Cisco Technical Assistance Center (TAC)
Major and minor OS updates and releases
Extended access to Cisco.com resources
Proactive device diagnostics support