SNTC-24X7X4OS Cisco Catalyst 2960-CX 8 Port PoE LAN B
Specification
Service Type: Cisco SMARTnet Onsite
Hardware: Catalyst 2960-CX 8 Port PoE LAN Base (WS-C2960CX-8PC-L)
Response Time: 1 hour
Fault Reporting: 24 hours a day, 7 days a week
Hardware Replacement: 2 hours from fault diagnosis
Onsite Engineer: Yes, 2 hours
Software Support: Major and minor updates
TAC Access: 24x7 access to Cisco Technical Centre
Portal Access: Extended access to Cisco.com