Specification
Service type: Extended service agreement - on-site
Response time: 4 hours
Availability: 24x7 (24 hours/day, 7 days/week)
Support includes: Parts replacement, onsite hardware maintenance, software updates, 24/7 TAC access
Compatible with: Catalyst 2960-X 24 series switches (WS-C2960X-24PS-L and variants)
Service includes: Proactive support, inventory and contract management automation, smart capabilities